FAQ

We focus on the top 130 breeds, which together represent over 98% of all dogs. While other companies claim many more breeds, the majority of these additional breeds are much less common and more prone to misidentification. Our goal is not to do the most breeds, but instead to provide the most accurate results possible.

View our Breed Guide

If your dog is not in our list covering over 98% of all dogs in the United States, we will refund 100% of the money for the entire test. Our customer service department will reach out to let you know and process the refund.

No, we do not diagnose any health conditions. No direct-to-consumer dog DNA test provides diagnostic information on a dog’s current health.

We provide health conditions for which your dog may be at increased risk due to the DNA they inherited from their parents. Armed with this information, you can help your dog by paying attention to a specific area where your dog is more vulnerable due to their inherited DNA.  

We also provide health conditions where your dog might be a carrier. These carrier only health conditions are only of concern if your dog were to have pups. 

Note that most, but not all, dogs will receive a “clear” health risk report, which means no increased risk test results. Our report will list all of the health conditions where your dog has a clear result. The more health conditions that are tested, the more thorough the test and the more benefit for your dog.

Click here for all tested health conditions

We first extract the DNA from your dog’s saliva sample. The extracted DNA then goes through many processing steps to get it ready for us to “read”. These steps include amplifying the DNA to make many copies of DNA from the small amount we extract from the saliva sample.  

Your dog’s DNA is processed with our custom genotyping chip that allows us to look for almost 200,000 markers specific for breed, health and more. We read out the information on the genotyping chip using Illumina instrumentation, which provides us with a letter (A, C, G, T) at the location of each marker. We use a complex set of proprietary algorithms to provide the test results from the marker data. The large number of markers helps us provide more, as well as better, test results. 

You can read a bit more in the How it Works section.

As the name indicates, it works for dogs – and only dogs since it is specific to dog DNA!